Access Email

Reference Services

Reference librarians are available to answer questions and provide assistance regarding collections, services, and information sources available at Boston University and elsewhere.

Contact the Reference Desk at (617) 358-4810, or refquest@bu.edu, Monday - Friday, 8:30 AM - 5:00 PM. You are also welcome to stop by the desk in person during these hours. It is located on the 12th floor, just behind and to the left of the Circulation Desk.

Appointments are recommended for individuals seeking training or in-depth assistance. Appointments can be scheduled during reference desk hours, or during weekday evenings. Members of the BU/BUMC community may request research assistance using the Workshop Request Form.

A variety of electronic indexes and knowledge databases are available for literature searching.

The Reference Tools collection is available for ready reference questions. You can also visit our Research Help page for online tutorials and research resources.

Reference Staff

Joseph Harzbecker, MSLS, MA, AHIP
Head of Reference & Electronic Collections Management
(617) 358-4499
harzbeck@bu.edu

David Flynn, MS (LIS)
Assistant Director of Library & Information Management Education
(617) 358-4939
dflynn@bu.edu

A'Llyn Ettien, MLIS, AHIP
Collections Management Librarian
(617) 358-4488
aettien3@bu.edu

Konstantin Starikov, MLIS, Ph.D.
Head of Access Services
(617) 358-2349
kstar@bu.edu

Kayla Larkin, MS (LIS)
Education & Collections Services Librarian
(617) 358-2348
larkink@bu.edu

Timothy Rainey, MLIS
Education & Information Services Librarian
(617) 358-4940
raineytm@bu.edu